Trabajo de support engineer en Valencia

General information:City:MadridCountry:SpainCreation Date:22-Feb-2022Employment Type:PermanentEmployment Type:Full timeDepartment:InternationalRef #:4917Description & Requirements:Job Title: Desktop Support EngineerDivision: ITDepartment: DesktopLocation: Madrid, SpainType: PermanentAbout the RoleA Desktop Support Engineer resolves issues present across the business for the companies end users.....

If you have ever watched a television show or live event or enjoyed a movie in VOD on your phone or tablet, this experience was likely brought to you through an ATEME solution.We are ATEME (PARIS: ATEME). We are the video delivery leader helping leading content providers, service providers and pure streaming players boost their engagement, acquire new viewers, and create new sources of revenues....

Technical Support Software Engineer en.Perfil buscado (Hombre/Mujer)Provide guidance on configuring and working with the company products.Verify product fixes and advocate for improvements.Coordinate customer contact for product issues.Participate in an on-call support rotation working weekends on a rotating basis with the team.Resolve issues encountered by our customers.Multinational company...

Company DescriptionOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish but we’re not here for easy. We’re here for better. We are a company built on the foundation of...

Come join us as Care Center Indigo Remote Support Engineer for the German market!The Graphics Solutions Business (GSB) of HP is a worldwide leader in commercial and industrial printing solutions. These solutions are instrumental in driving the analog-to-digital transformation of the printing industry. One of the areas in which innovation and growth are key concepts is the HP Indigo Digital press...

The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent interaction with Product Development and Consulting...

When something is broken, do you want to figure out why?When you figure out why, do you explain the process to your friends?Join our growing support team to level up on cutting-edge technology, Golang, Open Source community management, SaaS operations, and to collaborate with our wide range of customers and partners.As a Support Engineer, you'll respond to support questions from our range of...

Want to be a part of our team?Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison...

In that role, they will: Support the delivery of a Managed Service. Working on client site taking direction and instruction from the Service Provider. Reporting directly to a Regional Team Leader. Undertaking specific tasks to a defined scope. Ensuring adherence to process and Managed Service provider Standards.Responsibilities of the role: Company representative in a customer facing environment...

Company DescriptionHi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their...

Key Roles and Responsibilities:Focus on ensuring all lines of support for more complex incidents, requests, events, and/or problems through the effective coaching and training of IT Technical Support Engineers.Undertake regular reviews to ensure that the assigned infrastructure is configured, installed, tested, and operational. Ensure that the software is installed and configured in line with...

Company DescriptionOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish but we’re not here for easy. We’re here for better. We are a company built on the foundation of...

Care Center Indigo Remote Support Engineer with English and French Description Join us as Remote Support Engineer if you?re interested in a career in a multinational company.The Remote Support Engineer works on a virtual ecosystem with our field engineers ensuring that the right solution is delivered at the right time for our customers. Efficiency and effectiveness of the solutions provided by...

In Customer Service and Support, we are focused on how we can Empower, Help, and Advise Importante empresa customers. We engage in solving complex problems for customers, we collaborate and knowledge share with each other, and we innovate on solutions to enable our customers to make the most of Importante empresa products. Our team is geographically distributed, we speak many languages and we...

Hasta el 15/12/Funciones We are seeking a Technical and Functional Support Engineer to work within the Customer Success Unit team. Respond and resolve requests for technical and operational assistance from our customers. Research and investigate complex issues for Unnax's product defects using:Logs, traces, dumps, scripts, and other tools. Identify and scale situations requiring urgent attention...

de la oferta de empleo Perfil buscado (Hombre/Mujer) - Provide Technical Support to customers and partners - Provide configurations, troubleshooting and best practices to customers - Managing support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner - Provide fault isolation and root cause analysis for technical issues when needed - Publish...

Job Description As a Tech Support Engineer, your role plays an important part in the delivery of our product to our new and existing customers. You will be learning how to configure and deploy our product to suit each customer's needs and you will be responsible for ensuring that elements of the product suite are configured flawlessly. You will be involved in troubleshooting and resolving...

Provide guidance on configuring and working with the company products. Verify product fixes and advocate for improvements. Coordinate customer contact for product issues. Participate in an on-call support rotation, working weekends on a rotating basis with the team. Resolve issues encountered by our customers. A BS/BA degree in Computer Science or equivalent practical experience. 3 years of...

Job Description:Higher level qualification (degree or equivalent) in Engineering (electronics, optical or mechanical) or related disciplineKnowledge of spectroscopy fieldDemonstrated high experience in service responsibilities in a similar field with deep knowledge of the field.Demonstrated high experience in managing difficult situations with proven resultsCustomer oriented.Used to work towards...

Strong Interpersonal skills with ability to support and communicate with users on all levels.Excellent problem-solving skills with strong analytical skills.Ability to work on own initiative and be self-motivated.Ability to work effectively as a member of a team.A strong desire and ability to learn new platforms and technologies.Experience:At least 3 years experience working in software...