Trabajo de Supervisor Call Center en Cádiz

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

Position Overview MCI is a fast‑growing tech‑enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across industries such as healthcare, retail, government, and financial services. We operate contact centers on‑site and remotely, using advanced technologies to enhance customer...

Position Overview MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Position Full‐Time Experienced Operations Supervisor to lead a team of agents across BPO campaigns. Responsible for performance management, coaching and ensuring operational excellence. Key Responsibilities Supervise daily operations and ensure adherence to KPIs and SLAs. Monitor agent performance and provide regular coaching and feedback. Manage schedules, attendance and real‐time adherence....

A fast-growing tech-enabled business services company in San Fernando is looking for an Experienced QA Supervisor to lead quality assurance across BPO campaigns. The successful candidate will supervise QA analysts, ensure compliance with client standards, and drive continuous quality improvements. Applicants should hold an associate degree, have a minimum of 3 years of QA experience in a BPO, and...

A leading business services company in San Fernando, Spain is seeking enthusiastic Call Center Representatives for inbound and outbound customer service roles. Candidates should have strong communication skills, a positive attitude, and a commitment to continuous learning. Responsibilities include handling calls professionally, resolving customer issues, and documenting interactions accurately....

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

A leading tech-enabled business services company seeks an Experienced Call Center Manager in San Fernando, Spain. The role involves overseeing daily operations of a high-volume contact center and driving performance while ensuring client satisfaction. Ideal candidates will have a Bachelor's degree in a related field and over 5 years of contact center experience with strong leadership...

A fast-growing tech-enabled business services company in San Fernando is seeking an Experienced Call Center Trainer. You will deliver high-impact training programs, facilitating new hire training and evaluating training effectiveness. The role requires a strong background in BPO training, with excellent facilitation and communication skills. Join a company that values growth and development while...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

A leading BPO company in San Fernando seeks an experienced Operations Supervisor to lead a team of agents. The role involves supervising daily operations, ensuring performance management, coaching, and fostering a high-performance team culture. Candidates should have at least 3 years of supervisory experience in a BPO setting and strong leadership skills. The position offers competitive...

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

A leading tech-enabled business services company seeks an Experienced Call Center Manager in San Fernando, Spain. The role involves overseeing daily operations of a high-volume contact center and driving performance while ensuring client satisfaction. Ideal candidates will have a Bachelor’s degree in a related field and over 5 years of contact center experience with strong leadership...

A fast-growing tech-enabled business services company in San Fernando is seeking an Experienced Call Center Trainer. You will deliver high-impact training programs, facilitating new hire training and evaluating training effectiveness. The role requires a strong background in BPO training, with excellent facilitation and communication skills. Join a company that values growth and development while...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

A fast-growing tech-enabled business services company is seeking an Experienced Client Services Manager in Andalucía, Spain. This role involves managing client relationships, ensuring service delivery, and supporting account growth in a vibrant contact center. Candidates should have over 3 years of experience in client services or account management, strong relationship management skills, and a...

Full‑Time Position Overview MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare,...

Full‑Time Position Overview BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full‑time and part‑time bilingual customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact‑find to identify needs...