Experienced Call Center Operations Supervisor
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Mci
Badajoz
Position Full-Time Experienced Operations Supervisor to lead a team of agents across BPO campaigns. Responsible for performance management, coaching and ensuring operational excellence. Key Responsibilities Supervise daily operations and ensure adherence to KPIs and SLAs. Monitor agent performance and provide regular coaching and feedback. Manage schedules, attendance and real-time... |
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hace 3 días
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