Customer Care Lead: Coach Teams & Elevate CX
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Carrier
Madrid
Responsibilities - Lead, coach, and manage the customer care team to meet performance and quality standards - Develop and implement customer service policies, procedures, and best practices - Monitor customer interactions across channels (phone, email) - Collaborate with sales, product, and operations teams to improve customer experience - Identify trends in customer feedback and recommend... |
Ver sueldo y Detalles |
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hace 3 días
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