Trabajo de Guest Experience Agent en Cataluña

Empresas: Nobu Hotel Barcelona El/la Guest Experience Agent es responsable de atender llamadas entrantes y dirigirlas a las habitaciones de los huéspedes a través de la central telefónica o hacia el personal o departamentos del hotel. También se encarga de tomar y distribuir mensajes para los huéspedes, proporcionar información sobre los servicios del hotel y responder consultas sobre eventos...

Una cadena hotelera internacional busca un Guest Service Line Agent en Barcelona. El candidato ideal debe gestionar eficientemente las solicitudes de los clientes a través de la línea telefónica y superar sus expectativas. Se valorará experiencia previa en roles similares, así como formación en turismo o hostelería. El dominio del inglés y la atención a los detalles son imprescindibles. Se ofrece...

A leading hospitality company in Barcelona is seeking a Whatever/Whenever Agent. The role involves managing guest calls and requests, ensuring exceptional service standards, and maintaining a positive relationship with guests. Candidates should possess a high school diploma or G.E.D., with emphasis on communication and customer service skills. This full-time position offers an opportunity to work...

Guest Experience Agent Mandarin Oriental, Barcelona is looking for a Guest Experience Agent to join our Guest Experience / Front of House team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...

Un hotel de lujo internacional busca un Guest Assistant / Telephone Operator en Barcelona. El candidato ideal tendrá habilidades excepcionales de comunicación y será responsable de ser el primer punto de contacto para los huéspedes, brindando asistencia personalizada y asegurando una experiencia memorable. Se requiere un dominio fluido del inglés y español, además de la capacidad de adaptarse a...

A leading entertainment company in Europe, located in Barcelona, is seeking a customer service representative for the Dutch market. This full-time position offers a gross salary of €22,400 per year plus a €2,000 bonus, with opportunities for career advancement. Successful candidates will need fluency in Dutch and English and a passion for delivering exceptional guest experiences. The role...

A luxury hotel in Barcelona is seeking a Front Desk Agent to manage guest check-ins and check-outs. The ideal candidate should have a high school diploma or G.E.D. equivalent. Responsibilities include processing payments, working with housekeeping staff to ensure room readiness, and addressing guest needs professionally. This role requires strong communication skills and attention to detail. Join...

A luxury hotel in Barcelona is looking for a Guest Experience Expert to enhance guest satisfaction by delivering quality service throughout their stay. Candidates will be responsible for guiding guests, attending to requests, and ensuring a professional environment. Essential qualifications include a high school diploma or equivalent. This role does not require prior experience or certification,...

Una cadena hotelera en crecimiento busca un/a Guest Experience Manager en Barcelona. Este puesto requiere al menos 3 años de experiencia en hotelería y un alto nivel de inglés. Las responsabilidades incluyen dar la bienvenida a huéspedes, gestionar interacciones y colaborar con otros departamentos. Se valorará proactividad, atención al detalle y habilidades organizativas. Ofrecemos un contrato...

A leading vacation rental company is seeking a proactive individual to manage quality and operations, guest relations, and business development in the Costa Brava region. Responsibilities include coordinating with external service providers, ensuring property standards, and providing tailored guest services. Candidates should have at least one year of experience in hospitality operations and...

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city...

En AB Apartment Barcelona estamos buscando un estudiante que se una a nuestro equipo de Guest experience ( dentro del departamento de Customer service). Nos ayudarás a dar un soporte constante al cliente, asegurando que su estacnia con nosotros sea excelente:-) Son prácticas full time, con rotación de fines de semana. Tareas Tareas: - contacto constante con el cliente via email, whatsapp,...

Join a forward-thinking company dedicated to transforming the hospitality experience! As a Front Desk Hospitality Agent, you will be the welcoming face for guests, ensuring they have a seamless and enjoyable stay. This dynamic role involves guiding guests through our technology-rich environment, addressing their needs with exceptional service, and supporting various operational tasks. If you...

Una reconocida cadena hotelera en Barcelona busca un/a Guest Experience Manager con al menos 3 años de experiencia en el sector. El candidato/a debe gestionar la experiencia del huésped, trabajar con varios departamentos y tener un alto nivel de inglés. Se ofrece un contrato indefinido y oportunidades de desarrollo en un ambiente de trabajo dinámico. ¡Únete a la familia y ayuda a crear...

A leading hotel chain is seeking a qualified candidate for a role focused on guest check-ins and service. Responsibilities include verifying guest identities, assisting with payment processing, and ensuring a smooth guest experience. Ideal candidates will have at least one year of supervisory experience and a high school diploma. The role emphasizes the importance of guest service skills and...

A leading luxury hotel in Barcelona is seeking candidates for a guest service role. Responsibilities include processing check-ins and check-outs, securing payments, and providing excellent customer service. Applicants should have a high school diploma and no prior experience is necessary. This position offers a chance to work in a prestigious environment and learn the Gold Standards of service...

A luxury hotel in Barcelona is seeking a dedicated Front Desk Associate to enhance guest experiences. The role involves managing guest check-ins, resolving payment issues, and coordinating with housekeeping. Ideal candidates will have a high school diploma and at least one year of related experience. This position emphasizes customer service and ensures adherence to the hotel’s Gold Standards for...

A luxury hotel in Barcelona is seeking an experienced individual to handle service needs and ensure guest satisfaction at events. Responsibilities include overseeing banquet services, maintaining cleanliness, and leading a team. Candidates should have at least two years of related work experience and one year of supervisory experience. This role contributes to providing an excellent guest...

A luxury hotel brand in Barcelona is seeking a skilled Restaurant Supervisor to assist in managing operations for their 2 Michelin Star restaurants. You will ensure exceptional service, supervise staff, handle guest feedback, and uphold the brand's high standards of quality. The ideal candidate should have significant experience in food and beverage management and a commitment to excellent...

A luxury hotel in Barcelona is looking for a Guest Experience Expert. This role is focused on enhancing guest satisfaction by delivering quality service throughout their stay. Responsibilities include guiding guests, attending to requests, and ensuring a professional environment. Ideal for entry-level candidates, this position requires a high school diploma or equivalent and does not necessitate...