Trabajo de Customer Experience en Madrid

Customer Service Representative - Travel and Medical Insurance - €25k We are seeking a dedicated and motivated Customer Service Representative to join our clients Health and Travel Insurance team. The ideal candidate will provide customer support, assisting clients with inquiries, concerns, and issues related to their health and travel insurance policies. Excellent speaking and writing skills to...

LATAM Spanish speaking Account Manager for a global leader of customer experience with relocation to Athens, Greece Job Openings LATAM Spanish speaking Account Manager for a global leader of customer experience with relocation to Athens, Greece About the job LATAM Spanish speaking Account Manager for a global leader of customer experience with relocation to Athens, Greece Cross Border Talents...

About the Position Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You will work closely with clients to...

A global footwear company in Madrid is looking for a customer-oriented individual to join their retail team. The position requires initial experience in high-quality retail, delivering comprehensive customer service, and serving as a brand ambassador for the BIRKENSTOCK products. Strong Spanish and English skills are essential. The company offers a dynamic work environment and opportunities for...

A prominent airline company is seeking an Entry Level CS Quality Assurance Analyst to join their Customer Service Team. This role focuses on improving customer support quality through data analysis, vendor collaboration, and training initiatives. Candidates should be fluent in both English and Spanish, with strong analytical skills and a proactive attitude. Join this dynamic team and contribute...

A luxury watch company based in Madrid seeks a Retail Manager to improve customer experience and drive sales. The ideal candidate has over 5 years of experience in retail, strong leadership skills, and a background in sales management. Responsibilities include managing staff training, monitoring KPIs, and ensuring compliance with regulations. The position offers a competitive salary and...

About the role As our Customer Experience Program Coordinator, you’ll work globally across 47 countries and 3 Business Units, ensuring the smooth execution of customer experience measurement programs (like rNPS and tNPS). You will coordinate program processes, collaborate with diverse internal and external teams, and maintain high standards in data governance and reporting. You’ll also play a...

Embat was born to help make our clients’ lives and their businesses better. We humanize work by automating manual tasks and saving users’ time, so they can focus on what matters most - their family, community, or more rewarding work. We are reinventing how international finance teams manage their cash flow and optimize their liquidity. CFOs and finance teams shouldn’t spend hours data crunching...

Senior Software Engineer - Customer Experience Platform Hopper Madrid, Community of Madrid, Spain About The Team The Customer Experience (CX) Product team owns the entire post-booking journey, from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions. We build and operate the systems that enable fast, high-quality support at scale, including: -...

Customer Experience (CEX) Strategy Consultant Welcome to Opinno, a place where future leaders are not just made, but crafted for meaningful impact. Opinno is more than just a stepping stone in your career—it’s an accelerated pathway designed to cultivate your potential and propel you into leadership roles that matter. Our Opinners are talented and multi-faceted individuals that collaborate to...

A global leader in customer experience technology seeks a Sr. AI and Experience Orchestration Director in Madrid. This role focuses on driving sales excellence through AI-powered solutions. The ideal candidate will have over 12 years of extensive AI experience and be a strategic partner in account planning and pipeline management. Fluency in Spanish and English is essential. This position offers...

Strength in Trust OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third‑party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire...

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in 11 countries, we’re on a mission to make every company a wellness...

A global logistics leader is seeking a Customer Experience Consultant in Madrid, Spain. The role involves managing shipment processes, ensuring customer satisfaction, and collaborating with various stakeholders. Ideal candidates must be fluent in Spanish and English, possess strong communication and organizational skills, and have experience in logistics. The company values diversity and...

Dann könntest du genau die Verstärkung sein, die unser Customer-Experience-Team bei PcComponentes sucht! Wir brauchen motivierte, neugierige und proaktive Talente, die jede Kundenanfrage in ein echtes „Wow-Erlebnis“ verwandeln. Wenn du deutsche Kund*innen mit einem digitalen Lächeln glücklich machen kannst… dann lies weiter – wir wollen dich unbedingt kennenlernen! 🧩 Responsabilidades: -...

Join to apply for the Programa de referencias _DCX_ Digital Customer Experience role at Capgemini. ¡Únete a nuestro equipo a través del programa de Referencias Internas! Sobre nosotros: Elegir Capgemini es elegir la posibilidad de dar forma a tu carrera profesional como desees. En el área de Digital Customer Experience englobamos los servicios y soluciones para mejorar las interacciones...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less...

About Spotahome Spotahome is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition. Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals. At Spotahome we make renting easy by allowing people to...

Embrace the opportunity to enhance the Customer Experience. At Ferragamo, we're more than just building a Brand. We’re redefining luxury fashion.All with an unwavering passion for Italian craftsmanship.Together, we drive excellence and innovation, while taking responsibility for our decisions. We are seeking a proactive Client Advisor to join our team at Madrid Las Rozas .Caring, authentic...

A global HR solutions provider in Madrid is seeking a Customer Experience Program Coordinator to lead customer experience measurement programs. The role involves program coordination, data governance, and collaboration with various teams to enhance customer insights. Candidates should have a Bachelor's degree in a relevant field, with proficiency in data analysis tools like Excel and Qualtrics. A...