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Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

A leading tech-enabled business services company in San Fernando, Spain, is seeking a Contact Center Operations Supervisor to oversee a team in a dynamic BPO environment. Responsibilities include managing day-to-day operations, driving performance, and ensuring service excellence. The ideal candidate has 2+ years of supervisory experience in a contact center, strong leadership skills, and...

Overview Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

A leading customer service company is looking for a Contact Center Sales Representative in San Fernando, Spain. In this full-time position, you'll make outbound calls, promote tailored solutions, and close sales while delivering excellent customer experiences. The ideal candidate is fluent in both English and Spanish, has 1-2 years of sales experience, and possesses strong communication and...

Full‐Time MCI is one of the fastest‐growing tech‐enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‐as‐a‐Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

PositionFull‐TimeExperienced Operations Supervisor to lead a team of agents across BPO campaigns. Responsible for performance management, coaching and ensuring operational excellence.Key ResponsibilitiesSupervise daily operations and ensure adherence to KPIs and SLAs.Monitor agent performance and provide regular coaching and feedback.Manage schedules, attendance and real‐time adherence.Handle...

A leading tech-enabled business services company seeks a results-oriented Contact Center Manager in San Fernando, Spain. This role involves overseeing daily operations of the BPO contact center, ensuring operational efficiency, and achieving client satisfaction. Applicants should have a bachelor's degree and at least 3 years of leadership experience in a contact center, as well as excellent...

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

Overview Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

A leading customer service company is looking for a Contact Center Sales Representative in San Fernando, Spain. In this full-time position, you'll make outbound calls, promote tailored solutions, and close sales while delivering excellent customer experiences. The ideal candidate is fluent in both English and Spanish, has 1-2 years of sales experience, and possesses strong communication and...

Job Title Technical Support Representative (Full‑Time) Overview MCI is a leading tech‑enabled business services company that delivers customer experience (CX) and business process outsourcing (BPO) solutions across a wide range of industries. The Technical Support Representative will provide first‑level technical assistance to customers, troubleshooting hardware, software, and connectivity...

A leading tech-enabled business services firm in Andalucía, Spain, is seeking a Quality Assurance Team Leader to oversee the QA team and ensure high standards in agent interactions. Responsibilities include developing QA frameworks, providing insights to improve performance, and maintaining compliance with client standards. The ideal candidate should have over three years of QA leadership...

A leading BPO company in San Fernando seeks an experienced Operations Supervisor to lead a team of agents. The role involves supervising daily operations, ensuring performance management, coaching, and fostering a high-performance team culture.

A leading tech-enabled services company in San Fernando, Spain, seeks a skilled Contact Center Trainer. The role involves delivering high-impact training programs, developing materials, and evaluating training effectiveness. Requirements include a bachelor’s degree, 2+ years of training experience in BPO, fluent English and Spanish skills, and proficiency in LMS and Microsoft Office. The company...

Overview Full-Time MCI is a technology-enabled business services company with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries, including healthcare, retail, government, education, telecom, technology, e-commerce,...

Full-Time Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare,...